Industry news

April 22, 2013
 

Customers Willing to Swap Privacy for Security: Survey – American Banker


Biometric Update

Customers Willing to Swap Privacy for Security: Survey
American Banker
Many U.S. consumers (53%) would be willing to offer up biometric identification like a fingerprint in return for better protection against ID theft. About 80% of consumers would cough up personal details in return for increased savings, 78% would do so
Banks Fall Short On Delivering Personalized Service for Customers, Study FindsBanktech
Consumers Want a More Seamless and Personalized Customer Experience Marketwire (press release)

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